CLINIC INFO

New Patient Visit
Your first visit will include a complete health history and review of your present condition. We may discuss your diet, lifestyle, stress, exercise, sleep, etc... Physical examination is conducted, your pulse taken and your tongue examined according to the Chinese Medicine diagnostic system. Then we will determine a treatment strategy that best suits your individual needs and condition. Once a thorough intake has been completed, diagnosis and treatment plan determined, any remaining time will be devoted to a treatment. Recommendations on diet, lifestyle, or therapeutic exercises may also be given. In subsequent visits, less time will be needed for intake and consultation, allowing more focus on the treatment itself. To save time on your first visit, please fill-out a New Patient Form. Also, please bring with you any relevant medical test results, such as lab tests, MRI reports, etc.

Patients Without Insurance Coverage
Full payment is due at the time of service (Cash, Check, Visa and MasterCard).

Patients With Insurance Coverage
Patients should check with their insurance company to find out about their coverage. Upon request, we offer patients superbills that they can submit to their insurer for reimbursement. Insurance does not cover the price of herbs.

Some of the insurance plans with acupuncture coverage include:
Aetna • American Specialty Health Insurance Company (Benefit Plan) Beech Street Corp • Blue Cross of California • Blue Shield Cigna Health Care of California • Health Net WellChoices • Landmark Health Plan Optum Health Care Solutions • PacifiCare Health Systems • UniCare • UnitedHealthcare

24-hour Cancellation Policy
If you need to change or cancel your appointment, please kindly give us at least 24 hours advanced notice. Failure to do so will result in being charged the full price of your appointment.

Workers' Compensation Claims
Treatment will be provided with a workers' compensation claim approval. If your employer or their insurance carrier denies your claim, you will be held financially responsible for all charges incurred for services rendered on your behalf. Any quotes given regarding treatment are cash rates - insurance may be billed differently.